Unemployment office texas

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Where Is the Unemployment Office in Dallas County, TX?

Where Is the Unemployment Office in Dallas County, TX?

Do you need to file for unemployment benefits in Dallas County, Texas? Do you have questions about your claim? You can find the information you need at the website of the Texas Workforce Commission, the state agency that administers unemployment benefits in Texas.

If you haven’t applied for unemployment benefits recently (or ever), you might think you have to go into the local unemployment office and file your claim in person. These days, however, it’s much easier – and often, required – to file your claim online or by phone.

On this page, you'll find

  • contact information for the Texas Workforce Commission
  • contact information for local job centers, which can help you with your job search and may offer assistance in filing for unemployment benefits, and
  • links to our articles on how to file for benefits in Texas, eligibility for benefits in Texas, calculating your weekly benefit amount in Texas, and more. 

Contacting the Unemployment Office in Dallas County

If you want to file a claim for benefits, check on your claim, speak to a representative, or manage your unemployment benefits application, contact the

Texas Workforce Commission

URL: http://www.twc.state.tx.us

Main Phone Number:

800-939-6631

To reach your local unemployment office in Texas by phone, use the following numbers:

Austin: 512-463-2222

Dallas, Fort Worth: 972-709-5377

Houston: 800-939-6631

All other areas: 800-939-6631

Search for a local Workforce Development Board office in Texas at the Directory of Workforce Solutions Offices page of the Texas Workforce Commission website. 

Contacting Your Local Job Center

Local job centers -- sometimes called One-Stop Career Centers or American Job Centers --can help you with cover letters, resumes, and job search efforts. Some job centers may provide assistance in filing for unemployment benefits. You may be required to register with a job center as part of your ongoing obligation to look for work while collecting benefits.

Contact your job center to find out about services and availability. Although some job centers provide unemployment services (for example, help in filing or managing your claim), others offer only job search assistance. And, some centers are closed, have limited hours, or are available only online due to the coronavirus pandemic. Call or email your local job center to find out about their offerings. 

source: U.S. Department of Labor

GARLAND: Garland Day Labor Center

Phone: 972-864-1729

Email:

ADDRESS:

2007 Saturn Road
Garland, TX
Monday - Friday, 6:30am-2:00pm
**Covid-19 Status: **

Last Updated: 12/6/19

GoogleMap

 

IRVING: Workforce Solutions - Irving

Phone: 972-573-3500

Email:

ADDRESS:

2520 West Irving Blvd
Suite 100
Irving, TX
M-F 8am-5pm
**Covid-19 Status: **

Last Updated: 2/12/21

GoogleMap

 

How to Collect Unemployment Benefits in Dallas County, Texas

Texas Unemployment Benefits at a Glance

Texas Benefits Eligibility

You are eligible for unemployment benefits in Texas if you are out of work through no fault of your own and you have earned at least a minimum amount in the time before you lost your job.

To qualify for unemployment benefits in Texas, you must have earned wages in at least two quarters of the base period, and your total wages during the base period must be at least 37 times your weekly benefit amount. 

Texas Unemployment Benefit Amount

In Texas, your weekly benefit amount will be your wages in the highest paid quarter of the base period divided by 25. 

The maximum weekly benefit in Texas is $535 per week.

How Long Your Unemployment Benefits Will Last in Texas

In Texas, you can receive unemployment benefits for a maximum of 26 weeks under state law. 

For More Information

If you have questions or need more information on unemployment benefits in Texas, check out our detailed articles on:

See all of our Texas unemployment articles here; just select Texas from the list on the page. We wish you all the best as you navigate your unemployment claim. 

Dallas County Info

Population 2,368,139
County Seat Dallas

Dallas County CitiesLargest Texas Cities

Unemployment Posts from our Blog

Other Dallas County Links

Sours: https://www.legalconsumer.com/unemploymentlaw/unemployment-office.php?FIPS=48113

Texas Unemployment Department

The department in this state that handles unemployment insurance is called Texas Workforce Commission. If you have questions or issues about filing a new or weekly unemployment claim, they should be able to assist you. We provide the contact information for the Texas Unemployment Department below including the location, phone number and government website where you can find out how to file your claims, report fraud, find a job for employees and help businesses grow for employers. We also provide the information on how to file for TX unemployment online and file for unemployment over the phone.

If you lost your job at no fault of your own, then it is important to file your claim right away. Apply for benefits as soon as you are unemployed because your claim starts the week you complete the application. However, you may not apply until after your last work day. They cannot pay benefits for weeks before your claim effective date. At the time of filing you will need information including tour last employer’s business name, address and phone number. First and last dates (month, day and year) you worked for your last employer. If you worked for your last employer on more than one occasion, provide the most recent employment dates. Number of hours worked and pay rate if you worked the week you apply for benefits (Sunday through Saturday). Information about the normal wage for the job you are seeking. Alien Registration number (if not a US citizen) and more. To see if you are eligible to receive these benefits and what additional information is needed when applying, find out how to file your Texas unemployment claim. As a reminder, unemployment insurance benefits are taxable. You must report any unemployment benefits you receive as part of your gross income on your taxes.

  • Unemployment Department Location
  • Texas Workforce Commission
    101 E 15th St Room 370
    Austin, TX 78778

  • Unemployment Claim Phone Number
  • To file for TX unemployment benefits over the phone, call 800-939-6631.

  • Unempoyment Claim Online
  • The easist way to file your claim is through their online system. To file for TX unemployment online, click here.

Sours: https://www.unemploymentofficelocations.net/texas-unemployment-department-ud44
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Unemployment Benefits

Find information about unemployment benefits in Texas, including eligibility requirements, how to apply, request and receive payments, estimate your weekly benefit amount and appeal procedures, visit the Texas Workforce Commission

 

UPDATE: The federal government has extended federal unemployment benefits available under the CARES Act for an additional 11 weeks. PUA, PEUC, & FPUC will be available through March 13, 2021.

To receive these extended benefits, continue to request payment and complete work search activities while unemployed.

► PUA (Pandemic Unemployment Assistance): now available through March 13, 2021, or up to 50 total weeks of eligibility, whichever comes first. Additional documentation of eligibility may be required beginning in January. As we receive US DOL guidance, we will provide additional information.

► PEUC (Pandemic Emergency Unemployment Compensation): now available through March 13, 2021, or up to 24 total weeks of eligibility, whichever comes first. Claimants currently receiving benefits through the Extended Benefits program must finish all 13 weeks of EB before receiving additional weeks of PEUC.

► FPUC (Federal Pandemic Unemployment Compensation): benefits will resume with $300 weekly payments for an additional 11 weeks through March 13, 2021. To receive FPUC benefits, you must be receiving UI, PEUC, EB, or PUA. FPUC benefits will not be paid from July 27 to December 26, 2020, per federal guidelines.

► Established PUA or PEUC claims on or before March 13, 2021? Still eligible for additional weeks? You may continue to claim benefits until you have collected the maximum number of weeks OR the week ending April 10, 2021, whichever comes first.

► $600 stimulus check: This will come from the IRS, not the Texas Workforce Commission

Please continue to check your preferred correspondence method for updates.

To get the UI, PUA, PEUC, EB, and FPUC benefits you are entitled to, you MUST request payments and perform job search activities weekly while unemployed.

 

UI Handout-Claimants Eng-Span

UI Handout-Employers

Sours: http://workforcepb.org/resources/unemploymentbenefits/
Unemployment problems linger for Texas Workforce Commission - KVUE

Texas Unemployment Benefits

The sections below will explain how to apply for unemployment online, how applicants can prepare for the unemployment interview and what information petitioners need to provide when completing their applications. In order to quickly claim unemployment benefits, candidates need to prepare their materials well in advance. By arranging their materials ahead of time, petitioners can increase the chances that their claims will be accepted.

What is unemployment in Texas?

The Texas unemployment program serves two purposes: to help support local workers during periods of non-employment and to motivate qualifying individuals to keep searching for new employment opportunities. Unemployment insurance is offered on a rolling basis, so candidates are able to submit their applications as soon as they are eligible. Due to the nature of this program and the unpredictability that can sometimes come with job losses, unemployment insurance benefits are not less available during certain times of the year. Therefore, UI coverage candidates should not worry about submitting claims later in the year because they think funding will be scarcer.

What are the requirements to get unemployment in Texas?

In order to meet Texas eligibility for unemployment requirements, candidates must ensure they meet three criteria. When evaluating UI applications, the TWC will assess applicants’ past wages and petitioners’ job separations.

The Workforce Commission will examine candidates’ recent taxable income when evaluating who qualifies for unemployment. Specifically, the commission will make this assessment by examining how much money candidates earned during their specific base periods. For UI benefits purposes, a base period is defined as the first four of the last five calendar quarters. Quarters are divided as follows:

  • Quarter A—January, February, March
  • Quarter B—April, May, June
  • Quarter C—July, August, September
  • Quarter D—October, November, December

Eligibility

Eligibility for unemployment looks at the money candidates made during 12 continuous months, and the base period the commission will use excludes the present quarter in which candidates file, as well as the preceding one. Therefore, if a candidate applies for UI in August, their finances for this year’s Quarters B and C will not be included, and their base year would begin in the previous year’s Quarter B. Once the base period is established, unemployment insurance eligibility requires that applicants made wages that equal at least 37 times the weekly benefit amount they would receive through UI.

In reference to job separations, qualifications for UI state that petitioners must be unemployed or working fewer hours than usual. However, these situations must be the result of actions that were out of the employee’s control. For example, the following circumstances may allow for petitioners to meet eligibility for UI requirements:

  • —Employees who are laid off or who are required to work limited hours may be eligible for benefits.
  • —Employees who were fired for reasons besides misconduct, violation of company policy or position neglect may be eligible to enroll in UI.
  • —In many cases, employees who quit are not eligible to receive UI. However, exceptions to this would include candidates who quit for justifiable reasons, such as unsafe work conditions or sizable changes to the hiring agreement the claimant signed.

How can I sign up for unemployment in Texas?

Applicants may be wondering how to apply for unemployment online, as electronic submissions are usually processed more quickly than paper petitions. There is an online application for unemployment in Texas, and candidates may also submit their applications by calling the state’s Tele-Center and speaking with a customer service agent.

Before candidates can apply for unemployment benefits, they must remember they may not do so until after they have completed their last days of work. Petitioners working for temporary agencies must request new assignments and then wait three days before they can request UI benefits, and staff leasing company employees must request new work, as well. However, once candidates are eligible to apply, they must include the following information in their applications:

  • Employer’s contact information—This includes the employer’s business name, address and phone number, as well as the claimant’s supervisor.
  • Work information—This includes the first and last dates the claimant worked for his or her employer, as well as the hours and rates he or she earned at the job.
  • Prospective work information—This includes the average wage for the position the claimant is seeking.

In addition, candidates will need to provide their own identifying information, such as their Social Security Numbers and their driver’s license numbers, if applicable. Similarly, candidates who are not United States citizens must include their alien registration numbers when they file for unemployment. This is to prove candidates have a legal right to work in the country.

When they apply for UI benefits, candidates must also decide if they would prefer to receive their payments through direct deposit or debit card. The first option allows enrollees to receive direct reimbursement through their personal checking or saving account. The second option provides enrollees with a state-issued debit card that the unemployment office will use to distribute beneficiaries’ funds.

How do I prepare for the unemployment insurance interview in Texas?

In some cases, the TWC may schedule an unemployment phone interview with claimants after their petitions are filed. While candidates should not assume this means their applications will be rejected, they still must take the time to prepare for the unemployment insurance interview. These conversations are requested for a variety of reasons, but in many cases, they are necessary because applicants provided unclear answers in their submissions or because there is a discrepancy between something the employer and employee said.

Questions asked during unemployment interview vary depending on the type of information the unemployment office needs to confirm. For example, if there is a conflict regarding the circumstances that led to the employee’s termination, the conversation will be focused on this topic. On the other hand, if the candidate did not provide sufficient information regarding his or her wages, the interviewer will ask questions about this aspect of the candidate’s application.

A UI interview is usually extended to both the employee and the employer, and each party must focus on being as accurate and descriptive as possible. Lying to the TWC would not only discredit the speaker’s testimony, but it could also cause the UI representative to credit in the other party’s favor.

How do I claim unemployment benefits in Texas?

Candidates may claim employment benefits in TX once the state unemployment office accepts their applications. Petitioners will receive a mailed Determination Notice form, which states the TWC’s decision regarding their cases. Depending on the option they selected during the application process, enrollees will either begin receiving payments deposited into their personal savings or checking accounts, or they will receive their state-issued debit cards. In either situation, funds will be electronically deposited once candidates’ applications are approved.

In order to maintain an unemployment benefits claim, enrollees must make sure they continue to meet specific program requirements. This is to certify that they are eligible to continue receiving UI payments. For example, beneficiaries must:

  • Meet work search requirements. Within three days of applying for UI benefits, applicants must register for the state’s work search program. Once this is completed, the TWC will notify enrollees regarding how many work search activities they must complete each week. This means each beneficiary is required to and report on every professional contact they make and how many job applications they submit. Failure to reach their required number will make enrollees ineligible to continue receiving benefits.
  • Request their payment on time. Every two weeks, enrollees must submit a payment request for the two weeks that recently passed. These requests may be submitted electronically or via phone calls. However, requesting outside of the employee’s designated week will result in reimbursement being delayed or denied.
  • Be willing and able to work full-time. Enrollees must be able to mentally and physically complete the tasks their potential jobs require. In addition, beneficiaries must be able to work full-time. This means they will need reliable transportation and proper child care options, if necessary.
  • Take part in mandatory reemployment opportunities. Not all beneficiaries are required to take advantage of state reemployment services. However, those who must do so are responsible for attending all events and workshops. These criteria are arranged through the state’s Workforce Solutions offices.

What do I do if I am denied unemployment benefits in Texas?

When applicants are denied unemployment benefits in Texas, they can request an appeal with the Appeal Tribunal. To submit this request, candidates who are denied UI must submit a written appeal to the TWC. Petitioners may file this document online, or they can mail or fax it to the location listed on the top of the Determination Notice form they received. However, applicants must remember they may not submit appeals via email or the telephone. In order to file an unemployment denial appeal, candidates must include in their letters:

  • Their names, Social Security Numbers and current addresses.
  • A copy of their Determination Notices, as well as the dates these documents were mailed.
  • Their availability, outlining future dates and times when they would not be able to attend appeals hearings.

Claimants will receive informational packets that outline the appeals hearing process. These documents will arrive between six to eight weeks after applicants filed their claims, and they will be mailed at least 10 days before the hearings are scheduled. This UI denial appeal packet will include:

  • Hearing information—Claimants will receive a Notice of Telephone hearing, which mentions the date and time the hearing will take place, the hearing officer’s name and the telephone number they must call to join the conversation.
  • General instructions—Claimants will receive instructions on how they can participate in the hearing, as well as instructions outlining how to submit supporting documents.
  • Claim issues—Claimants will receive any issues that were found regarding their claims and the information the TWC found in response to the applicants’ claims.

Not only can claimants appeal if they are denied unemployment, but employers can appeal unfavorable decisions, as well. Regardless who appeals the first time, either party can appeal the Appeal Tribunal’s decisions by appealing to the commission. If individuals continue to disagree with these decisions, they can eventually request a Motion for Rehearing. Both of these subsequent appeals function similar to the first one.

How can I apply for a federal unemployment extension in Texas?  

A federal unemployment extension may be offered nationally when many residents are unemployed. The subsidiary of this in Texas is the Emergency Unemployment Compensation (EUC) program, which Congress funds during statewide periods of high job shortages. The last time this UI benefits extension was offered in the state was 2013, so applicants who are nearing the end of their 26 week UI benefit limit should not rely on receiving federal extensions in order to prolong their UI payments. However, in cases when the unemployment extension is active, candidates can request extensions through the TWC.

How do I contact the Texas unemployment office?

Candidates with specific questions regarding a UI claim may want to contact the TWC. The department’s mailing address is:

101 E 15th Street

Austin, TX 78778

Texas Unemployment Office LocationsSours: https://www.unemploymentoffice.org/texas

Office texas unemployment

Texas Unemployment Office Locations

CityCenter NameAddressZIPPhoneHoursAbileneWF SOL WCT ABILENE400 OAK ST7960215203257954200M-F 8AM-5PMSweetwaterWF SOL WCT SWEETWATER1105 BELL STREET

SWEETWATER, TX

79556(325) 235-4324M-F 8AM-5PMBrownwoodWF SOL WCT BROWNWOOD2202 HIGHWAY 377 S

BROWNWOOD, TX

76801-3912(325) 646-1591M-F 8AM-5PMSan AngeloWF SOLUTIONS CONCHO VALLEY202 HENRY O FLIPPER ST

SAN ANGELO, TX

76903-7008(325) 653-2321M-F 8AM-5PMGrahamWF SOL N TX GRAHAM924 CHERRY ST

GRAHAM, TX

76450-3547(940) 549-6363M-F 8AM-5PMAliceWF SOL OF CSTL BEND-ALICE601 E MAIN ST FL 37833249753616680167M-F 8AM-5PMKingsvilleWF SOL CB-KINGSVILLE1814 SOUTH BRAHMA BLVD

KINGSVILLE, TX

78363(361) 592-1006M-F 8AM-5PMFalfurriasWF SOL CB FALFURRIAS00 E HIGHWAY 285

FALFURRIAS, TX

78355-5885(361) 325-9095M-F 8AM-5PMSintonWF SOL CB SINTON1113 E SINTON ST SPC D

SINTON, TX

78387-2933(361) 364-3284M-F 8AM-5PMStaplesWF SOL OF CSTL BEND-STAPLE520 N STAPLES ST

CORPUS CHRISTI, TX

78401-2414(361) 882-7491M-F 8AM-5PMAlpineWF SOL ALPINE OFFICE500 W AVENUE H BOX 8798304328379800M-F 8AM-5PMPresidioWF SOL BORDERPLEX PRESIDIO100 MARKET ST UNIT 6B

PRESIDIO, TX

79845(915) 887-2391M-F 8AM-5PMStocktonWF SOL PERMIAN FT STOCKTON461 S HWY 285

FORT STOCKTON, TX

79735-8852(432) 336-6382M-F 8AM-5PMPecosWF SOL PERMIAN PECOS1000 S EDDY ST

PECOS, TX

79772-3702(432) 445-9664M-F 8AM-5PMOdessaWF SOL PERMIAN ODESSA2626 JBS PKWY BLDG D

ODESSA, TX

79761-1957(432) 367-3332M-F 8AM-5PMAmarilloWF SOLUTIONS PANHANDLE1206 W 7TH AVE7910120068063725521M-F 8AM-5PMBorgerWF SOL PANHANDLE1315 W WILSON

BORGER, TX

79007(806) 274-7171M-F 8AM-5PMHerefordWF SOL PANHANDLE1115 WEST 15TH ST RM 125

HEREFORD, TX

79045(806) 364-8600M-F 8AM-5PMPlainviewWF SOL SO PLAINS PLAINVIEW1001 N I-27 STE 228

PLAINVIEW, TX

79072-3904(806) 293-8566M-F 8A-5A TH8A-6PMuleshoeWF SOL SO PLAINS MULESHOE203 MAIN ST

MULESHOE, TX

79347-3853(806) 272-7540M-F 8AM-5PMArlingtonWF SOL TARRANT CTY ARLINGT140 W MITCHELL ST7601018018178044200M-F 8AM-5PMGrand PrairieWF SOL DALLAS GRAND PR801 S STATE HWY 161 STE 500

GRAND PRAIRIE, TX

75051-1456(972) 264-5881M-F 8AM-5PMBedfordWF SOL TARRANT MC RE EMP8701 BEDFORD EULESS RD STE100

HURST, TX

76053-3804(817) 413-4000M-F 8AM-5PMIrvingWF SOL DALLAS IRVING2520 W IRVING BLVD STE 100

IRVING, TX

75061-4232(972) 573-3500M-F 8AM-5PMFort WorthWF SOL TARRANT CTY RESOURC1400 CIRCLE DR

FORT WORTH, TX

76119-8142(817) 531-5670M-F 8AM-5PMAthensWF SOL ETX ATHENS205 N MURCHISON STE7575121109036773521M-F 8AM-5PMTylerWF SOL ETX TYLER4100 TROUP HWY

TYLER, TX

75703-1927(903) 561-8131M-F 8AM-5PMPalestineWFS ETX PALESTINE2000 S LOOP 256 STE 18

PALESTINE, TX

75801(903) 212-9982M-F 8AM-5PMJacksonvilleWF SOL ETX JACKSONVILLE2027 N JACKSON ST STE A

JACKSONVILLE, TX

75766-5137(903) 586-3688M-F 8AM-5PMCorsicanaWF SOL NCT CORSICANA720 N BEATON ST

CORSICANA, TX

75110-3147(903) 874-8276M-F 8AM-5PMAustinWF SOLUTIONS CAREER CENTER3401 WEBBERVILLE RD BLDG 10007870230045122235400M-F 8AM-5PMAirport BLVDWF SOLUTIONS CAREER CENTER6505 AIRPORT BLVD STE 101

AUSTIN, TX

78752-3627(512) 454-9675M-F 8AM-5PMRound Rock WestWF SOL OF WILLIAMSON CO575 ROUND ROCK WEST BLDG H

ROUND ROCK, TX

78681(512) 244-2207M-F 8AM-5PMLockhartWF SOL RURAL CAPITAL AREA117 N MAIN ST

LOCKHART, TX

78644-2119(512) 398-3491M-F 8AM-5PMAustinWF SOL CAPITAL AREA CC6505 BURLESON RD787445123814200M-F 8AM-5PMBastropWF SOL RURAL CAPITAL AREAPO BOX 358

BASTROP, TX

78602-3930(512) 303-3916M-F 8AM-5PMAustinWF SOLUTIONS CAREER CENTER6505 AIRPORT BLVD STE 1017875236275124549675M-W 7:30-6:30TH-F 8A-5PM
Sours: https://fileunemployment.org/texas/office-locations
TWC: Suspicious unemployment claims during pandemic 'beyond anything we've ever seen before'

Frequently asked questions about unemployment benefits during the COVID-19 Pandemic

In response to response to COVID-19, Congress passed the Coronavirus Aid, Relief, and Economic Security Act, commonly referred to as “CARES” or the “federal stimulus bill.” Under this law, many workers who lost their jobs or income because of COVID-19 will qualify for unemployment benefits, including many types of workers who do not usually qualify for unemployment benefits under Texas law. In addition, the Texas Workforce Commission has extended the number of weeks of benefits that some workers can receive.     

Here are some answers to frequently asked questions about eligibility and how to apply. You should also check the Texas Workforce Commission’s website here: https://www.twc.texas.gov/ for updates on how they are handling unemployment benefits under the federal stimulus bill.  

This information is not legal advice. For free, confidential advice and information, contact Texas RioGrande Legal Aid at 888-988-9996.

I LOST MY JOB BECAUSE OF COVID-19. DO I QUALIFY? 

If you lost your job because of COVID-19, you probably qualify for benefits. Common grounds that qualify include: 

  1. Your employer temporarily or permanently closed its business, and you were laid off or furloughed. 

  2. You stopped working to care for a child whose school or daycare was closed. The federal stimulus bill does not require you to be the legal parent or guardian of the child. 

  3. You stopped working because someone you care for had their care facility closed (possibly even a dependent adult). 

  4. You had to stop working because you have COVID-19 symptoms and are seeking a diagnosis. 

  5. You stopped working because you were diagnosed with COVID-19. 

  6. You stopped working because someone that you live with was diagnosed with COVID-19. 

  7. You stopped working because the government ordered your employer to close or for you to quarantine (this likely does not apply if you are an essential worker not covered by a government stay-at-home-order). 

  8. You stopped working because a doctor told you to self-quarantine because of COVID-19 concerns. 

The Texas Workforce Commission encourages anyone who lost work due to COVID-19 to apply. If you are unsure if you qualify, it may be better to apply and find out, but be sure to be honest and accurate in the information you provide. 

The Texas Workforce Commission has a helpful FAQ on their blog about qualifying for benefits: 
https://bit.ly/TWCFAQUnemployment 

I WAS SELF-EMPLOYED BUT CAN’T WORK ANYMORE BECAUSE OF COVID-19. DO I QUALIFY? 

Yes. Under the new federal stimulus bill, self-employed workers qualify. This includes small business owners, independent contractors, and gig-economy workers (such as ride-share drivers).  

The TWC will provide you with benefits without proof of income initially, but you will have to prove your income by December 26, 2020. Those who earned less than $20,800 in 2019 are only eligible for the minimum weekly benefit amount—$207. If you earned more than $20,800, you should submit your 2019 tax return as soon as possible so that the TWC can pay you more than the minimum weekly benefit amount. Tax documents the TWC will accept for self-employed individuals are IRS Form 1040 Schedules C, F, or SE. Whether you send your income information now or later (but by December 26, 2020), do not send any IRS Forms 1099s. The TWC will not accept these as income information. You must send IRS Form 1040 Schedules C, F, or SE. If you do not, the TWC may require you to pay back any benefits you were given.   

DO I QUALIFY IF I WASN’T FIRED, BUT MY HOURS WERE REDUCED? 

Yes. You likely qualify for partial unemployment. You must submit your wages when you request payment, and the amount of wages you received will determine if you are eligible for unemployment benefits. The TWC provides an Unemployment Benefits Estimator, so you can estimate your possible payment. 

DO I QUALIFY IF I ONLY WORKED PART-TIME BEFORE COVID-19 AND LOST MY JOB?   

Yes. Part-time workers can also get unemployment if they lost their job because of COVID-19.      

I WAS PAID IN CASH. DO I QUALIFY? 

Yes. If you were paid only in cash, you may still be eligible. But you could have issues proving you were previously employed and how much you earned. Be prepared to provide tax documents and any other documents showing your earnings. Normally your employer has to report your wages to the Texas Workforce Commission for you to qualify, but since the federal stimulus bill does not require wage history, you should still qualify if you can prove you were working and stopped working because of COVID-19. If you cannot prove how much you earned, the TWC will give you a minimum benefit amount. 

I’M A TIPPED WORKER. DO I STILL QUALIFY? 

Yes. Tipped workers qualified for benefits even before COVID-19 and should continue to be eligible for Texas benefits or federal stimulus bill benefits. Your employer is supposed to report all of your income, including tips. If your employer didn’t report any or all of your income you should still qualify for benefits under the federal stimulus bill because it doesn’t require any earning history. But you will need to provide documentation showing that you worked if your employer did not report any earnings to the TWC.  

DO I NEED TO HAVE A CERTAIN AMOUNT OF WORK HISTORY OR PAST EARNINGS TO QUALIFY?   

No. Normally you would, but the new stimulus package lets workers who don’t have enough work history get benefits if they can’t work because of COVID-19. If you have an insufficient work history to qualify for benefits under traditional unemployment insurance, you should be prepared to provide verification of your earnings to help the TWC with figuring out whether you are eligible for unemployment. You will need to provide self-certification that you are (1) partially or fully unemployed, or (2) unable and unavailable to work due to COVID-19. 

I APPLIED AND WAS DENIED BECAUSE I DIDN’T HAVE ENOUGH PAST EARNINGS. I THOUGHT THE FEDERAL STIMULUS BILL DIDN’T REQUIRE PAST EARNINGS, SO WHY DIDN’T I QUALIFY?  

The federal stimulus bill does not require you to have a minimum amount of past earnings. However, to receive these federal benefits, you must first be denied regular unemployment benefits under Texas state law. If you lost your job or had to quit because of COVID-19 and received a notice that you were denied benefits because you had insufficient past earnings, you should later receive a notice stating whether you qualify for either disaster or pandemic benefits. You should not reapply if you do not receive a notice. Call the TWC to ask for an explanation or if you receive a decision denying you that says you can appeal, you should appeal. Appeal deadlines are very short. The deadline will be written on the denial notice.  

I WAS ALREADY RECEIVING BENEFITS BEFORE COVID-19 AND USED UP MY 26 WEEKS OF UNEMPLOYMENT BENEFITS. NOW I CAN’T FIND A NEW JOB BECAUSE OF COVID-19. CAN I GET MORE UNEMPLOYMENT BENEFITS? 

Yes. The federal stimulus bill will give you 13 additional weeks of unemployment. This is called Pandemic Emergency Unemployment Compensation (PEUC). You do not need to reapply if you ran out of benefits on or after July 1, 2019. Just keep requesting payments every two weeks. You are probably eligible if: 

  • Your original claim was dated on or after July 8, 2018; 

  • You exhausted all entitlement to regular UI benefits; 

  • You are not eligible for benefits in any other state or territory; 

  • You will run out of your current benefits at any point before December 20, 2020; 

  • You are not receiving compensation under the UC laws of Canada; and 

  • You are able to work and available for work. 

If you meet the above criteria, the TWC will notify you by mail or electronic correspondence, and you should not attempt to apply for benefits again. If you submit another application, you may delay TWC’s processing of your application. 

After you exhaust those 13 weeks under the federal stimulus bill, you may then qualify for another 13 weeks under Texas law. This is called Extended Benefits. You do not need to reapply. Just keep requesting payments very two weeks. The TWC should automatically review your claim to see if you are eligible for additional weeks of benefits. But if they do not or say you cannot keep receiving benefits, you may need to call them to ask them to review your claim for Extended Benefits. 

On December 27, 2020, a new pandemic relief bill was signed into law. 

This legislation helps unemployed workers in many ways:   

Unemployment benefits may be extended by up to 11 extra weeks. 

ALL unemployment benefits recipients will receive an additional $300 per week in benefits for up to 11 weeks, through March 14, 2021. 

Some unemployed workers, who have income both from wages and work that is considered self-employment, may ALSO receive an additional $100 per week in benefits. 

States will have the discretion to waive some overpayments of unemployment benefits that are not the fault of the claimant. 

Please check here for the latest updates from the TWC regarding this: https://www.twc.texas.gov/news/frequently-asked-questions-about-unemployment-insurance-benefits-related-covid-19 

MY BOSS TOLD ME I NEEDED TO COME BACK TO WORK, BUT I AM CONSIDERED HIGH-RISK FOR COVID-19 AND I’M SCARED TO GO BACK. IF I REFUSE TO GO BACK TO WORK, CAN I STILL GET UNEMPLOYMENT BENEFITS? 

The TWC has said that workers can refuse an offer to return to work and still receive unemployment benefits in the following situations: 

  • They or someone they live with is 65 years or older. 

  • They have a medical issue, like heart disease, diabetes, cancer, or a weakened immune system, or are at a higher risk for getting very sick from COVID‑19 (DSHS website). 

  • They live with someone who is at a higher risk of getting very sick from COVID-19 (DSHS website). 

  • They have tested positive for COVID-19 by a source authorized by the State of Texas and have not recovered. 

  • They live with someone who tested positive for COVID-19 by a source authorized by the State of Texas and that person has not recovered and 14 days have not yet passed. 

  • They were exposed to COVID-19 through close contact and are quarantining for 14 days. 

  • They are the primary caregiver for a child they live with, and that child’s school or daycare has closed and there are no alternatives.  

The TWC has said that any other situation would be looked at on a case-by-case basis. If you have a question about your particular situation affecting your eligibility for unemployment, please call TRLA. We can help you try to figure out whether you may be able to stay on unemployment, and also whether you have the right to paid or unpaid leave. For more information about paid or unpaid leave that might be available to you, please visit our website.

We have also compiled resources to help you stay safe at your workplace if you do return to work: 
www.trla.org/staying-safe-at-work-during-the-coronavirus  

MY BOSS TOLD ME I NEED TO COME BACK TO WORK, BUT MY CHILDREN’S SCHOOL/DAYCARE IS CLOSED AND I DON’T HAVE CHILD CARE. IF I REFUSE TO GO BACK TO WORK, CAN I STILL GET UNEMPLOYMENT BENEFITS? 

Yes. If you are the primary caregiver for a child you live with and their school or daycare is still closed, you can refuse to return to work and still receive benefits.  

I HAVE BEEN DIAGNOSED WITH COVID-19 AND AM STILL RECOVERING, BUT MY BOSS TOLD ME I NEED TO COME BACK TO WORK. IF I REFUSE, CAN I STILL GET UNEMPLOYMENT BENEFITS? 

Yes. However, there are conditions you have to meet to be eligible to get unemployment benefits: 

  • You tested positive for COVID-19 by a source authorized by the State of Texas, and 

  • You have not yet recovered.  

A FAMILY MEMBER IS STILL RECOVERING FROM COVID, BUT MY BOSS TOLD ME I NEED TO RETURN TO WORK. IF I REFUSE, CAN I STILL GET UNEMPLOYMENT BENEFITS? 

Yes. However, there are conditions you have to meet to remain eligible for unemployment benefits: 

  • The family member must live with you;  

  • The family member must have tested positive for COVID-19 by a source authorized by the State of Texas;   

  • The family member must not yet have recovered; and  

  • 14 days must not yet have passed. 

I HAVE BEEN QUARANTINED FOR 14 DAYS BECAUSE OF CLOSE CONTACT EXPOSURE TO SOMEONE WITH COVID-19, AND MY BOSS TOLD ME I NEED TO COME BACK TO WORK. IF I REFUSE, CAN I STILL GET UNEMPLOYMENT BENEFITS? 

You can refuse to return to work during your 14-day quarantine. But after those two weeks are up, you may not qualify for unemployment benefits unless you fall within one of the TWC’s approved reasons for refusing work. You can find a list of those reasons here: https://www.twc.texas.gov/texas-workforce-commission-guidance-unemployment-claimants 

I RETURNED TO WORK, BUT I AM NOT WORKING FULL TIME. DO I STILL QUALIFY FOR UNEMPLOYMENT BENEFITS? 

Maybe. If your employer offers you less hours than you worked before to your employer closed because of COVID-19, you may qualify for partial unemployment benefits. This depends on your income. You should request payments like normal, reporting your income and hours worked, and the TWC will determine if you qualify. If you were working part-time prior to the shut down and have returned to work the same or more hours than before, you probably do not qualify.  

HOW LONG CAN I RECEIVE BENEFITS? 

Workers who qualify for benefits under Texas law can receive an initial 26 weeks of benefits. If they exhaust this, there are up to 26 extra weeks available. An additional 7 weeks of benefits may be available if the unemployment rate remains high. These will be available in October at the earliest.  

On December 27, 2020, a new pandemic relief bill was signed into law. Under this legislation, unemployment benefits may be extended by up to 11 extra weeks. 

Please note that these changes will still have to be put in place by the Texas Workforce Commission. The TWC has stated that it will try to do this as quickly as possible. 

Please check here for the latest updates from the TWC regarding this: https://www.twc.texas.gov/news/frequently-asked-questions-about-unemployment-insurance-benefits-related-covid-19 

I TRIED TO APPLY ONLINE, BUT IT SAYS MY SOCIAL SECURITY NUMBER IS ALREADY IN USE. HOW DID THIS HAPPEN, AND HOW CAN I FIX IT? 

This could have happened because: 

  1. You have an old claim you don’t remember; 

  2. Your identity has been stolen; 

  3. You submitted a claim under a previous name and forgot; or 

  4. Someone accidentally entered the wrong SSN and it was yours and the TWC hasn’t caught the error.  

This problem can only be fixed by calling the TWC at (800) 939-6631; it cannot be fixed online. 

ARE WORKFORCE SOLUTIONS OFFICES OPEN? 

Yes. Workforce Solutions offices are now open. You can find your local Workforce Solutions’ office location at: https://apps.twc.state.tx.us/DSS/search.do 

I DID NOT APPLY FOR UNEMPLOYMENT BENEFITS UNTIL A WEEK OR MORE AFTER I LOST MY JOB. WILL I GET BENEFITS FROM THE DATE I LOST MY JOB OR THE DATE I APPLIED? 

Because of the unprecedented number of applications for unemployment benefits caused by COVID-19, the TWC will pay benefits starting on the date that a worker lost his or her job as far back as March 8, 2020, not the date the worker applied. It may be necessary to call the TWC to receive backdated benefits. 

AFTER I’M APPROVED FOR UNEMPLOYMENT BENEFITS, DO I NEED TO DO ANYTHING ELSE? 

Yes. You have to request a payment after you are approved and keep requesting payments every two weeks. You can request payment either by direct deposit to a checking or savings account or through a debit card the Texas Workforce Commission will send you. To request payment, you can:  

  • Log on to Unemployment Benefits Services and select “Request a Payment,” OR 

  • Call Tele-Serv at 800-558-8321 from 7 am to 6 pm daily and select Option 1. 

ONCE I GET UNEMPLOYMENT BENEFITS, WHAT DO I NEED TO DO TO KEEP THEM? 

When you request payment every two weeks, you will have to answer some questions to prove you are still eligible, like whether you are still unemployed or whether your child’s school or daycare is still closed. 

DO I HAVE TO BE A U.S. CITIZEN TO GET UNEMPLOYMENT BENEFITS? 

No. Immigrants who are authorized to work in the U.S., including legal permanent residents, may also qualify for benefits.  

Immigrants without work authorization do not qualify for benefits.   

For advice about your particular situation, contact Texas RioGrande Legal Aid at 888-988-9996.    

ARE THERE ANY REASONS I SHOULDN’T APPLY FOR UNEMPLOYMENT BENEFITS? 

If you believe that you qualify for unemployment, it is a very important lifeline and is here to help people through this crisis.  

But please be aware: If you receive benefits and then later the Texas Workforce Commission decides you did not qualify you will have to pay back all the benefits you received. If you did qualify for some benefits but were given more benefits than you are eligible to receive, you will still have to pay back the extra benefits. The TWC cannot forgive or dismiss overpayment, and there are no exceptions for hardship. Make sure to be truthful and accurate. Inaccurate information, even if you were being honest, can still result in being made to pay back the money you received. Causes of overpayment that would require you to return some or all of your received benefits include: 

  • Not reporting your earnings or reporting incorrect earnings when requesting benefit payments; 

  • The TWC correcting a wage error that results in a lower benefit amount than initially determined; 

  • Providing incorrect or false information about your job loss or work search when applying for benefits or requesting payment; 

  • An appeal judgment reversing your eligibility after the TWC paid you benefits; or 

  • Committing fraud. 

If the TWC determines that you committed unemployment fraud, you must pay a 15% penalty on the benefits you incorrectly received as well as repay the benefits for which you were not eligible.  

I RECEIVED A NOTICE THAT I HAVE TO REPAY THE BENEFITS I RECEIVED. WHAT CAN I DO?  

It Is not uncommon for the TWC to say someone is qualified, pay them benefits, and then later decide the person never qualified and demand repayment. 

If you receive a notice that you were overpaid benefits and must repay them, you can appeal this decision. You have 14 days to appeal from the date it was sent. The notice you receive will tell you the date by which you must file your appeal. Just like with any other decision that you can appeal you will be given a telephone hearing to argue why you were not overpaid. No late appeals will be accepted.  

It is also likely that you received a decision saying you never qualified in the first place for benefits (reversing the initial notice you received that you did qualify) and that is why you were overpaid. You need to appeal BOTH the determination that you never qualified for benefits and the decision that you were overpaid.  

You can appeal online at https://login.apps.twc.state.tx.us/UBS/security/logon.do by logging on to your account. This is the same account you used to apply for benefits. You can also fax your appeal to 512-475-1135. You can find the TWC’s appeal form here: https://www.twc.texas.gov/files/jobseekers/unemployment-benefits-fax-appeal-form-twc.pdf. 

I STILL HAVE MORE QUESTIONS ABOUT HOW TO APPLY FOR UNEMPLOYMENT BENEFITS.  WHERE CAN I FIND MORE ANSWERS? 

You can find more answers on the Texas Workforce Commission’s website, Unemployment Benefits Handbook, or virtual assistant. The virtual assistant is available on any Texas Workforce Commission webpageat the bottom of the page under the “CHAT WITH US” tab. 
You can also contact Texas RioGrande Legal Aid at 888-988-9996. 

DO I HAVE TO SEARCH FOR A NEW JOB TO KEEP MY UNEMPLOYMENT BENEFITS? 

Yes. Beginning the week starting November 1, 2020, workers receiving unemployment benefits will have to be actively searching for work.There are specific work search activities you have to do to meet this requirement. You should receive a work search notification by mail or in your TWC online account inbox. 

You should immediately register on WorkInTexas.com. 

WHAT DO I HAVE TO DO TO MEET THE WORK SEARCH REQUIREMENTS? 

Most workers receiving unemployment benefits must complete 3 work search activities per week. (The number of work search activities you must complete is between one and three, depending on the county where you live. BUT aA majority of counties require three work search activities. You can find your county requirements here) 

The TWC has stated that acceptable work search activities include but are not limited to:

  • registering on WorkInTexas.com.  

  • searching for jobs on WorkInTexas.com and using the Virtual Recruiter tool to receive alerts about new jobs that match your skills 

  • obtaining and following up on job contacts from WorkInTexas.com or Workforce Solutions office staff 

  • registering at a public workforce office in the state you live in if you do not live or work in Texas 

  • registering for work with a private employment agency, placement service of a school/college/university, or registering with other electronic job-matching systems  

  • making in-person visits, completing a job application, or interviewing with employers who may reasonably be expected to have openings for suitable work. The job application can be submitted in person, online, by fax, or in any other manner directed by the employer and appropriate for the type of work being sought 

  • mailing a job application and/or a résumé as instructed by a public job notice 

  • creating a reemployment plan 

  • creating or uploading a résumé to online job boards  

  • participating in work-related networking events such as job clubs or job fairs, or employment-related workshops that offer instruction in improving the job seeker’s skills for obtaining employment 

  • taking advantage of reemployment services and resources available at your nearest Workforce Solutions office virtually. For more details, contact your local Workforce Solutions office. Reemployment resources include: 

  • obtaining and using labor market information 

  • participating in reemployment services designed for job seekers 

  • participating in skills assessments for occupational matching 

  • participating in instructional workshops, such as résumé preparation and enhancement, job-search techniques, and interviewing skills 

  • a Metrix course that is completed with a passing score can be one of your work search activities   

  • participating in targeted training opportunities designed to improve skills 

HOW DO I REPORT AND PROVE MY WORK SEARCH ACTIVITIES? 

When you request your payments every two weeks, you must report the number of work search contacts you made and if you turned down any job offers. 

The TWC will not ask you for documentation of your work search activities every time, but they may randomly ask you to provide documents to prove your work search activities, so keep detailed records.  

The TWC has a form you can use to document your work search activities here https://www.twc.texas.gov/files/jobseekers/work-search-log-TWC.pdf. You do not have to use this form, though, as long as you keep a record in some way of the required proof of your work search activities.. 

The TWC requires the following to prove your work search activities: 

  • Date of the work search activity 

  • What you did (for example: searched for work at a Workforce Solutions office, applied online for a job, participated in a job fair, applied in person for an opening) 

  • Type of job you are seeking 

  • Employer names, addresses (mail/email/web page) and phone numbers including area codes 

  • Name of the person you contacted, if applicable, and the method of contact (for example: mail, email, fax, phone) 

  • Result of your activity (for example: submitted job application, sent a résumé, interviewed, hired, not hired, no reply, other) 

DO I HAVE TO TAKE APPLY FOR AND ACCEPT ANY JOB I’M OFFERED? 

No. You only have to apply for and accept “suitable work.” Generally, this means you don’t have to accept work that is significantly different from the type of work you did before. Generally, if you worked in a job that required a specific education or training, you do not have to accept jobs outside your field. Or if you have years of experience in your field, you do not necessarily have to accept an entry level job, even if it is in the same field. You also don’t have to accept a job that pays significantly less than you made before. If you have been unemployed for less than eight weeks, you do not have to take a job that would pay less than 90% of what you made before. But after you have been unemployed for eight weeks, you must accept jobs that pay at least 75% percent of what you made before. You also do not have to accept a job that would not be within a normal commuting distance from where you live—however, the TWC may determine what a reasonable commute is differently than you would.  

DO I HAVE TO SEARCH FOR WORK IF I WAS SELF-EMPLOYED? 

You do not have to search for traditional employment, but you have to take steps to reopen your business. If you do not intend to reopen your business or return to the type of work you previously did (such as gig-economy or contract work) you must search for traditional employment. 

You must report the number of hours a week you spend taking steps to reopen your business. The TWC has not said what the minimum number of hours is.  

These are steps to reopen your business that should qualify to meet the work search requirements: 

  • Let your customers or clients know you’re reopening by posting on your social media platforms 

  • Contact past customers or clients 

  • Advertise 

  • Pass out business cards and flyers 

  • Reach out to potential clients 

  • Make sure any required licenses or permits are current and renew them if they aren’t 

  • Obtain required permits or licenses if you don’t already have them 

  • Review current contracts and research new ones 

  • Prepare a bid on contract 

  • Submit a bid on a contract 

  • Research and prepare for a specific contract 

  • Check your inventory 

  • Enroll in training to expand your skills 

You can find more information here.

IS ANYONE EXEMPT FROM WORK SEARCH REQUIREMENTS? 

Yes. You are exempt: 

  • If you are temporarily laid-off or furloughed and have a definite return to work date that is no more than 12 weeks from the date you were laid off. 

  • If you are active member in good standing of a union with a non-discriminatory hiring hall 

  • If you are in a TWC-approved training program that includes work search exemption 

  • If you are in Trade Act training 

  • If you are in a Shared-Work program 

IF I AM GIVEN MY SEVERANCE PACKAGE IN A LUMP SUM, WOULD THAT AFFECT MY UMEMPLOYMENT BENEFITS FOR ONE WEEK OR LONGER?  

Your eligibility for unemployment benefits and the amount of time it takes to become eligible varies on a case-by-case basis. You can see how money from different sources can affect your benefits on the TWC’s website. 

WHEN SHOULD I REQUEST PAYMENT?  

You can find your filing date by calling Tele-Serv at (800) 558-8321 and selecting Option 2. You can call between 7 am and 6 pm on weekdays.  

You can also log into Unemployment Benefits Services and view your Claim and Payment Status. You can find more information about requesting benefit payments on the TWC’s website. 

CAN I SUBMIT MY UNEMPLOYMENT DOCUMENTS ONLINE?  

Yes. You can submit documents to the TWC via an online portal in either English or Spanish. 

DOES WITHDRAWING MONEY FROM MY 401K IMPACT MY BENEFITS? 

If you withdraw money in one lump sum, your benefits won’t be impacted. However, monthly withdrawals for your 401k may impact your benefits. 

HOW DO I CANCEL MY UNEMPLOYMENT BENEFITS WHEN I START WORKING AGAIN?  

It is not necessary to cancel unemployment benefits. Recipients simply stop requesting payments.  

Sours: https://www.trla.org/frequently-asked-questions-about-unemployment-benefits-during-the-covid19-pandemic

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Workforce Commission, Texas*

OfficeOffice HolderPhone / FaxExecutive DirectorEdward Serna(512) 305-9636 / (512) 463-4935Deputy Executive DirectorRandy Townsend(512) 463-2698 / (512) 463-5483General CounselLes Trobman(512) 475-4221 / (512) 463-1426Chief Financial OfficerChris Nelson(512) 463-1829 / (512) 463-5483Director of External Relations DivisionTom McCarty(512) 936-2346Director of Governmental RelationsMichael Britt(512) 463-1134Director of Operational InsightAdam Leonard(512) 936-5866 / (512) 475-1275Director of Unemployment Insurance and Regulation DivisionClay Cole(512) 463-7234 / (512) 475-1275Director of Internal AuditAshley Sagebiel(512) 463-8024 / (512) 463-3243Director of Regulatory Integrity DivisionPaul Carmona(512) 463-3454 / (512) 463-7804Interim Director of Employer InitiativesDale Robertson(512) 463-1986Director of Workforce Development DivisionCourtney Arbour(512) 463-8326 / (512) 463-2672Director of Rehabilitation Services DivisionCheryl Fuller(512) 936-3701Director of Business Operations DivisionLowell Keig(512) 463-2392 / (512) 463-4705Director of Information Technology DivisionHeather Hall(512) 463-9271 / (512) 463-3062Director of Child Care & Early Learning DivisionReagan Miller(512) 936-3563 / (512) 463-2672Director of Civil RightsBryan Snoddy(512) 463-4432 / (512) 463-2755
Sours: https://www.txdirectory.com/online/abc/detail.php?id=212


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